Michelle worked alongside Russ for 10 years at MassMutual as the Coordinator of Agency Services. She later joined the Sage team, working from home with flexible hours tailored around her children’s school days. With over 35 years in the financial services industry, she’s gained experience in many areas, but her favorite by far is customer service.
Michelle enjoys organizing and problem solving with the goal of providing an excellent support system to Sage’s clients. While she does extensive work behind the scenes, she also helps clients directly by phone and online. She views all she does on the administrative side as a means to ensure clients feel taken care of by the team.
In addition to everything she does for Sage, Michelle enjoys reading and hiking. She also schedules as much time as possible to spend with her daughter, Camille, and to visit her first grandchild, Fox, who lives with her son, Connor, and his wife, Peyton, in North Carolina. Michelle and her husband, Chris, live in Bothell with their dogs, Bumper and Leia, and cat, Hero.